301 Redirect Chains

JaronS · June 29, 2020, 5:43pm

Hi there, I’m writing in about 301 redirect chains issues I have with our Webflow website that we can’t seem to solve.

My problem is that when someone enters a version of our URL, they are led through to 3 different 301 redirects until they reach the final URL.

For example, when person enters (http://www.mycompany.com)… it goes via a redirect chain:

For context:

Our default domain is the root domain (https://mycompany.com), with the DNS settings set-up via Cloudflare and hence the CNAME flattening is supported.
We want to shorten this redirect chain where basically all variants of the URLs point to the default domain where any variant simply goes to (https://mycompany.com).
I have followed this Cloudflare integration guide exactly: Connecting a custom domain | Cloudflare | Webflow University.
DNS Settings on Cloudflare:

Screenshot 2020-06-29 at 18.40.261057×82 11 KB

Jake_Kozloski · July 20, 2020, 11:27am

Having the same exact issue here

mkyigitoglu · July 23, 2020, 3:24pm

I have the exact same issue. My default is “www.mycompany.com” not the non-www version, and Godaddy is the domain provider. Can someone help?

JaronS · July 23, 2020, 3:26pm

I’ve spoken to Webflow support and it seems there’s nothing we can do.

It’s a big problem because it initially caused most of our webpages to be delisted from Google, due to Google indexing and crawl errors brought upon by the redirect chain, removing many of our pages from SERPs.

I managed to shorten the URL redirect chain slightly and now it seems to be working better, but still not ideal for SEO.

zickert · August 20, 2020, 1:09pm

Same thing with my websites.

is there really no way to get this right?

GuyS · September 1, 2020, 5:23am

I’m having the same problem. I hope they fix it because this is a serious issue

Wxpeeters · September 10, 2020, 2:18pm

Same issue and i am really shocked that this is not solvable? I can’t even let it crawl by Google in Search Console because of the redirect chain.

inswav · September 21, 2020, 5:04am

WTF??? Holly cow, came here not to read above. I am on MOZ.COM which led me here. Is this for real there is no fix?

Manu66 · December 17, 2020, 11:09am

Same issue with my project. Still no solutions ?

zickert · December 21, 2020, 12:15pm

I found the solution with the help of the webflow support:

There are new DNS Servers. I changed mine to the new ones and it worked after google took the time to crawl the site.
The new IPs are in the project settings.

Wxpeeters · December 21, 2020, 12:41pm

Do you mean that you need to change the hosting to the ones webflow recommends?

zickert · December 21, 2020, 12:51pm

yes.
In the webflow backend there are new recommended IP Addresses. You need to use these in the DNS settings for your Domain.

alex7577 · February 23, 2021, 6:49pm

Update A records to improve site load speed and reduce redirects
this works for www default domains only.

what about non-www as default domain? still no solution?

yigit · June 24, 2021, 12:22pm

Waiting for the same thing as @alex7577