Continuing the discussion from How do you make email form enquiries receive as separate emails, which was answered incorrectly and never solved.
Emails submitted from two different persons end up in the same Gmail thread. This is because all emails are sent from the same email address (firstname.lastname@example.org), and have the same subject line.
We are not able to create a unique subject line, as the only fields available are
Please allow same kind of unique identifier like:
- Sender email address
- IP address of sender
- Auto-incrementing number (like a ticket number #123456)