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Bought Google Domain via Webflow but it said it failed despite it showing up in my Google account


#1

Hey Everyone,

I used Webflow's feature to buy a new domain name via Google. However, even though it succeeded and I successfully 'own' the domain on Google (I can see it in my Google account), Webflow stated it failed and to try again.

What is the best way of fixing this issue? I don't want to buy the name again since I already own it.

Is the next best step to just add the A records and essentially pretend I didn't buy it through webflow and just add a custom domain?

Thank you in advance.


#2

Hi @WellnessGangster,

I would suggest contacting support@webflow.com for further help. People on the forum can't help with account/billing questions. Webflow staff usually only reply emails on weekdays though.


#3

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