Was there an update recently related to the password page? My redesigned password page in the Utility section of my project it’s not displaying anymore and the default password page is showing. Can you please look into this? I would like to use my own designed password page.
I have also encountered the same issue. Still see my password page in my designer view but on the live site it defaults to the standard webflow design. Please Help!
I’ve also encountered the same issue, it worked until a few hours ago. I need to set my project live in an hour and urgently need it to use my redesigned password page, not the default one.
Just tested this, can confirm.
Password page does not show any customized content!
If you need a fix asap and the password page (401) only needs to lead to a single predetermined page you could try to manually alter these two attributes inside the hidden area of the password form with JS
Give your client a link to yoursite/401
Accessing a protected page does not redirect to /401 but the same page with switched content (default password page)
Webflow team, could you give us an status update? Are you working on this? Is there any other way to report bugs. I’m really dissapointed about the customer service right now, I had to set my page live now with the default password site
It’s possible that issues arising on the forum on a Friday afternoon will not be investigated during the weekend. Please reach out to the dedicated support team instead!
The forum might not be monitored daily for occurring bugs! Webflow utilises vast amounts of data and metadata from it’s services, which you can see on the Webflow Status page to monitor health and react in real-time no matter what time and day! These guys really are sophisticated! The issue with the password page is probably not a metric being tracked / can’t be tracked.
With that being said, if you just posted this issue here and did not take further actions you probably will have to wait till monday.
Thanks for the tip. I was not aware of the status page. I sent a support email yesterday and tried the chat today. You are probably right that I will not hear anything until Monday.
I hope everyone is safe and well. Has anyone got an update regarding this issue?
2 of clients are really annoyed with this. I am an advance user on Squarespace having build around 40 websites to date. I am new to webflow and i love it so much that i am migrating slowly slowly all my clients to webflow but this is a serious issue as i need these websites to be locked until the websites are finished.
Webflow MUST make their customer support more snappy than “24-48 hours”. This is a parody.
Webflow utilises vast amounts of data and metadata from it’s services, which you can see on the Webflow Status page to monitor health and react in real-time no matter what time and day! These guys really are sophisticated!
This is bog standard for all hosting services. There’s nothing specially sophisticated here, and often I’ve seen huge issues not being tracked there at all.