Yeah no problem. There a lot of ways to accomplish your project. If you have the time, I would research in this order, because clients often have an idea, but don’t really understand what has to happen to start, plan, purchase and connect.
User entry: What platform will users enter? Should they all enter the same door? What content are they going to need at this entry point?
How many directions will you allow? The flow chart comes into play here. It establishes which application is needed for each direction.
What will they do after passing through the first and second doors: How many options will they have after choosing a direction?
As you can see, this list could go on and on. You’ll have to guide the client on how, when and where a user starts and stops. And each step costs. So how will you generate revenue at each entry point?
I’d have them - or do it with them, create a step by step process flow - for ONLY 1 user. Based on user demographics you can build a pretty clear process.
Here’s what you want to explain to the Client:
A. They have to decide how far a user can go.
B. How much functionality each user will receive each step.
C. How much can they afford per platform.
D. This will give the client a clear ‘Feasibility’ test.
This project is going to be based on inter-connectivity. Because you’re going to want things to function as seamless as possible (similar to Zapier’s ability). But you don’t wanna break the bank either. I think Zoho would be great research start for you. I’ve use their apps and they work very well. There is a bit of thinking and getting it out on paper (flow chart).
Hope that helps. Give me shout if you need researched platforms, I’ve had to do a ton of research over the years. Good Luck!