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Cannot Submit when Linking MailChimp Form


#1

Hello all in Webflow Forums !

I recently created a MailChimp list & form that mirrors everything in my Webflow Form - all Field Tags match exactly the Tags within my site, and so do the field types (text, email, etc).
However, every time that I fill a form out, it says there is an error with the submission, so something is going wrong here.
I followed the instructions in the Webflow article exactly (https://university.webflow.com/article/how-to-integrate-webflow-with-mailchimp) so if I could have some help solving this it would be amazing !!!

Thankyou all in advance - below are some screenshots of my mailchimp.


Here is my site Read-Only: https://preview.webflow.com/preview/planetaryrecords?preview=3c753abd37471e13d78a455d909b2d37


#2

Hi there,

Thank you so much for reaching out about receiving an error for your Mailchimp integrated form.

I tested your form at http://planetaryrecords.webflow.io/ and was able to submit a form successfully: https://cl.ly/182B1K1K2l3Y

I also received a confirmation email from Mailchimp: https://cl.ly/2V0j1J05063F

Are currently still experiencing this issue?

Feel free to let me know and I’ll be happy to look into it further. :nerd_face:


#3

Hi mistercreate,

Yes, you’re right ! Glad to see it’s working. Thank you for taking the time to test this :slight_smile:

However I am still having the problem on my hosted site http://planetaryrecords.space/. Still gives me the “unsuccessful” message.

Any ideas why ? Do I have to configure something inside Squarespace in the back end ?

Thanks !!!


#4

Oh, great question!

I was able to test http://planetaryrecords.space/, and received a successful submission and an automatic email from Mailchimp.

You can view the submission message at the following URL: https://cl.ly/1E2t3L3z0V2W

And you can view the Mailchimp email at the following URL:
CloudApp

I would suggest testing the form at http://planetaryrecords.space/ with your actual email address, and feel free to provide any screenshots of the error you are experiencing as I would be happy to take a look for you.

Hopefully this was helpful :bowing_man:


#5

Amazing @mistercreate !!! Really strange though - yesterday when I tried the form at http://planetaryrecords.space/, if failed to go through…I wonder if these changes to form submission details take some time from the moment I hit the “Publish” button ?

Regardless, thank you x 1,00,000 for helping with this problem !!! I really appreciate the assistance.

Webflow rules :metal:t3: