Streaming live at 10am (PST)

Can't delete Page


#1

Hi,

I can't delete a page I created in PAGES. I have two pages, a main one and a second one. The second one I can't delete. I can alter it's name, SEO stuff, etc. But I can't delete and/or Save.

I cleared all Chrome Browser cache, thoroughly.

https://webflow.com/design/omniplabs?preview=f45a9c2d58ece46c1672ba7548797d88

PS: I cleared the browser cache because I saw a page appear from one Webflow account-website I am working on in another Webflow account-website I am working on, on the same computer. REALLY! wink

Cheers!
Martin


#2

Ok, first of all, because I've seen two of your posts already... We need a troubleshooting link which is under the DASHBOARD. That link you're giving us is your custom link on which you're working on your browser. Pin @thesergie and @brryant to this post and give us a project name + troubleshooting link smile


#3

Hi,

The projectname is OmniPLabs. I included the Troubleshooting link from the Dashboard. Check pic below.

@thesergie and @brryant


#4

Hey @MartinB what happens when you try to delete the page? Is there an error or does absolutely nothing happen?


#5

Yes I get a confirmation (do you want to permanently.... ). Then nothing happens. Page still exists. Retry, nothing. I tried clearing cache. I tried restart. It seems there's a connection between accounts being used on the same computer (Mac in this case). Because I renamed a page. And that page appeared in the website under a different account. That's when I though something with cache going on.

I tried deleting that page with via Safari. Nothing. I tried creating a page and deleting it with a different project. No problem.

Cheers
Martin


#6

Hmmm, we haven't run into anything like this before. So both of these accounts are free accounts?

Can you try to disable your chrome extensions and see if that clears it up?


#7

Also with Chrome Extensions disabled I can't delete that page.

Can you delete it for me?


#8

We aren't able to delete pages for our users.


#9

I understand. Case closed wink


#10

Scratch that @MartinB! See if it's deleted now.


#11

Yes! Thanks for that.


#12