CMS Items Returning 404

Hi everyone. Just want to let you all know that our engineers are already looking into this issue. Once I get an update on this, I’ll let everyone here know. Thanks for your patience. :man_bowing:t4:

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I’m having the same issue. Collection pages were working properly… then I added a switch field to my collection… now collection pages all return 404.

Here is the read only link.

Here is the page on the live site.

It is happening for us as well.
Link here

Happening for me, too! Click on any of the teachers on this page and it returns a 404: Continuum Teachers Directory | Continuum Teachers Association

I am also seeing this issue for the last several hours…

Project: Apogee Interior • Samuel Amoia Associates
Read Only: Webflow - Samuel Amoia

Hey @nroubal @adiggy @Ali_Hussain_Jiwani @simmonkc @gregmwashington @Dinua

Thanks for posting about this everyone. Our engineers have rolled back the changes that caused the error so no new sites will be affected by this.

The team is now investigating ways to fix those projects that were affected.

We’ll continue to post updates here as we learn more. Thanks again for your patience!

I just went in and tried to create a new project using the CMS collection lists and the issue is still there. How long do fixes/roll-backs usually take to propagate? I.e. when should I expect to be able to use collections lists again?

Hi @nroubal @adiggy @Ali_Hussain_Jiwani @simmonkc @gregmwashington @Dinua

We’ve rolled out the fix for all projects that were affected. Can you please refresh & republish to get the latest build?

​Please let us know if this solves the problem :bowing_man:

@gregmwashington

Can you please try clearing cache and try again?

Unfortunately, its not working on my end. Here’s a screencast of what I was doing Collections.mov - Google Drive

Just refreshed and republished… fixed! Whew. Only one day lost.

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Thank you!

Is this going to happen again if I do the same thing?

@Brando We are now fine. Thanks

I’m having the same issue and it just cropped up today. It’s in our Clients collection. URL is correct: Space Angels Case Study but getting “Page Not Found” error. Our entire client showcase is down, which is bad because we have prospects looking at us right now through paid ads.

One thing I noticed is that in the Search Result Preview in the collection page settings, it shows this URL: https://www.lenker.com/UNDEFINED/space-angels. So something is definitely up. This is urgent for us right now.

Here’s the preview link: Webflow - Lenker B

I was taking a look and can confirm the issue. Are you able or have you tried to republish the site?
I have reach out the team to take a look at this but it is weekend so I can’t expect any answers.

I’ll let you know as soon as I hear anything.

Kind regards,

Jörn :sweden:

Yes, we’ve tried republishing. No effect. And now another client site is exhibiting this problem. This is quite concerning and I hope this is being given top priority. See:

https://treestory.webflow.io/utility/signs-a-tree-needs-to-be-removed

https://treestory.webflow.io/utility/row-maintenance

I’ve got some answers from a few people who was able to take look. A deeper look into this will be made once everybody is back their desks.

Anyway, I will not go into all the technical’s they shared rather share with you a quick solution for your project. Depending om how much you’ve done the latest days to the project this solution is either easy or difficult for you.

Go to backups and restore your site from a earlier date than the 25th. They’ve confirmed that the latest working version is the backup taken on SEPTEMBER 24TH 2019, 10:40:40 AM.

Let me know how it goes.

Kind regards,

Jörn :sweden:

Hi @jlenker, I have been doing some checking on the client collection, there is one multi-reference field that seems to break, it is the “Industry(ies)” field.

I am not 100% certain, but in a test, I was able to restore proper publish when the field name was changed from “Industry(ies)” to “Industries” with no parenthesis in the field name.

That is strange for sure and I am helping to check this further, but could you please rename the collection field, then republish to see if that helps get things published as normal ? See the field I refer here:

Thanks in advance – Dave

Wow, Dave. That fixed it. THANK YOU VERY MUCH!!! I would NEVER have known to do that and I would appreciate if you’d post an update once you know more. Any ideas on the other project’s two collection pages:

https://treestory.webflow.io/utility/signs-a-tree-needs-to-be-removed

https://treestory.webflow.io/utility/row-maintenance

Hi @jlenker, thanks for your update.

I checked the two other pages, those do not appear to exist on the site, or the page name was changed, can you confirm the urls again? I cannot seem to find these pages in the designer under the utility folder.

Thanks in advance

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