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Collaborators Panel Problem - The editor is unresponsive

Hello,

I am having a problem with the collaborator’s panel showing “The Editor is Unresponsive”. Tried Changing the browser, clearing the cookies nothing worked.

I Need help to fix this problem.

Thanks


Here is my site Read-Only: Link

Hello,

Thank you so much for reaching out to the forum!

I would be more than happy to help through this, would it be possible to explain the steps taken prior to experiencing the error message? I would be interested to know that last action took that resulted into this error in order to further troubleshoot.

Also, would it be possible for you to send the most up-to-date share link for the specific site?

I look forward to hearing back from you so we can smoothen out whatever issue is happening here.

My best,

Riley

Hi Riley,

When I’m logging into collaborators panel for settings page. It shows me the error.
Please check the gifWebflow

Hi

I am getting the same issue.

As soon as me or my client’s user account clicks “4 unpublished changes” the errror occurs.

Screen Shot 2019-12-18 at 9.01.22 AM

This is the website: https://www.tpoom.co.nz

Here is a read only link to the project: https://preview.webflow.com/preview/tpoom?utm_medium=preview_link&utm_source=designer&utm_content=tpoom&preview=55a32abbf9b46a928eeb31eae0c63e39&mode=preview

Can someone have a look please?

Hey @jimmychur, thanks for sharing this.

It looks like this is related:

Hi @Adarsh!

Thank you so much for sharing.

There was a bug recently affecting viewing the page settings. We have pushed out some changes recently to where that instance should be smoothened out.

Are you still experiencing the error on your end?

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