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.com domain not redirecting

Hi All,

Hoping a post to the forum might assist with solving a problem I’m having with domain redirect.

Below is a screen grab of current host settings for project.



The banksiabuilding.com.au website is live and working well. Our problem is that the .com version is not redirecting to the .com.au website.

In particular, it’s only the **https://**www.banksiabuilding.com URL that isn’t redirecting. The http://www.banksiabuilding.com is working, but web browsers don’t default to this non-secure version when typing banksiabuilding.com into browser search bars. So, we need, by default, https://www.banksiabuilding.com to naturally redirect to https://banksiabuilding.com.au.

Some questions/observations I have are:

  1. I didn’t think you could flag two domains as DEFAULT. Could this be causing the issue?
  2. Crazy Domains have confirmed all settings are correct and active on their end. They do make the observation that the IP A records for proxy-ssl.webflow.com is different to the other standard A records for Webflow. Is this important?

At a loss to find a solution to this redirect issue. If anyone has any ideas, don’t be shy!

Cheers
Brenton