I’m testing the checkout experience for a free digital download on my Webflow Ecommerce site and I am experiencing a combination of behaviors and errors on the checkout page that I find baffling.
Here is a short screen recording of the experience: https://www.loom.com/share/c8438fc6e80940f38de4e9751ec9cf00
The URL of the shopping page is https://DrummingPatterns/book. Scroll to the bottom of the page to find the Ecommerce shopping section.
I have three questions:
Since this is a digital download in the Shopping Cart, not a physical item, displayed in the checkout page:
- Why is it requiring a shipping method for a digital download?
- Why does the shipping method (which shouldn’t be showing) show that “No shipping methods are available for the address given,” even though the address I enter in the screen recording is legitimate?
- The “Place Order” button is disabled. Why? Why does the “Place Order” button not go to the order confirmation page, where the customer would then have the opportunity to download the item?
Thank you very much for anyone who can help or advise me on these issues.
Here is my site Read-Only: https://preview.webflow.com/preview/drumming-patterns?utm_medium=preview_link&utm_source=designer&utm_content=drumming-patterns&preview=3cd0bca9a14ce09d070530b8f8a5c1d6&pageId=5fa58d2d7b5d98469811e159&mode=preview