Custom Domain and SSL setup wrong

[peterchilton (Pete)]

My site was working but the SSL wasn’t engaged. My domains were linked but they don’t appear to be now. I read a few threads here and I tried some different settings. Now my sites down and I am not sure why.

My www site won’t connect but my root site will.

Please help.

[peterchilton (Pete)]

I tried to use these instructions:

Problem with ssl enabling

Hi @Naama, sorry to hear about the trouble with the custom domain. First, you were correct to disable the proxy on Cloudflare side, that will cause the unlinking. The orange cloud should be clicked and disabled in the Grey state using the DNS only option. Next, there are two ways to setup SSL for a domain. Using WWW as the Default Domain Point the A Records at the IP addresses found on the SSL instruction page Point the www domain via CNAME record to proxy-ssl.webfow.com Set the www doma…

But when I try to add a ROOT CNAME, cloudflare says there’s already another CNAME record with that host.

[peterchilton (Pete)]

Screen grab on the Cloudflare

[PeterDimitrov (Webflow Expert Partner)]

Hello @peterchilton

Try using DNS only for your Webflow records

@peterchilton You want the www domain to be the default domain? Set as default, add the A records and the CNAME. Keep in mind that cloudflare needs some time for the connection.

Piter

[peterchilton (Pete)]

Thanks. Still doesn’t seem to work though.
I was getting an error 1016 in Chrome. I turned off the SSL in Webflow and redid the a records to the non-SSL and it came back live but it’s not SSL. and I am getting “Unlinked” again in the hosting tab.

[webdev (Jeff Selser)]

Review this doc.

Troubleshoot your DNS settings | Webflow University