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Custom Domain Unlinking Randomly


#1

My custom domain keeps unlinking randomly. When I click scan to reconnect, the domain reconnects in a matter of seconds. Webflow support keeps telling me that I need to add:

CNAME Record www proxy-ssl.webflow.com

But this is not the problem because I added this record to my registrar months ago. Namecheap is my registrar. My registrar settings are as follows:

I also have my default custom domain set to my www.domainname.com in webflow.

Please help, I have an upset customer who keeps wondering why his site keeps crashing.


#2

I figured out my problem.

The additional CNAME record was causing the issue. Once I deleted that now I’m now longer having the unlinking problem.

I deleted: CNAME www quikttcp.com

Everything is working great now!