Streaming live at 10am (PST)

Domain Forward Is Breaking My Site On Mobile


#1

I have a domain, jennaphillipsballard.com, that is forwarded to a page in my webflow site, unicornuniversity.com/jenna.

The forward is working just fine on a desktop, however when I try the forwarded domain on mobile, the site breaks, there’s no styling and content is missing.

Try going to jennaphillipsballard.com on mobile.

Then try going to unicornuniversity.com/jenna.

The forwarded domain breaks the page. However, the direct URL works just fine.

I DO have a paid hosting so forwarding should work.

Share Link: https://preview.webflow.com/preview/unicorn-university?preview=b6f7deca9738d017808e7d9045a386ff

Can someone please help me!


Here is my site Read-Only: LINK
(how to share your site Read-Only link)


#2

Hi @Only

Thanks so much for posting here – that definitely sounds like weird behavior.

I tested on this end but http://jennaphillipsballard.com/ is currently not forwarding to http://unicornuniversity.com/jenna

After some more investigating it looks like the issue here is with the current DNS setup. Because you have SSL enabled, you should have the following DNS records:

2 A records:
@ → 34.193.69.252
@ → 34.193.204.92

1 CNAME record:
www → proxy-ssl.webflow.com

This applies to both domains: jennaphillipsballard.com and unicornuniversity.com

Current setup can be viewed here:

unicornuniversity.com is pointing to non-SSL A records, but should be pointing to SSL records mentioned above: https://www.whatsmydns.net/#A/unicornuniversity.com

www.unicornuniversity.com doesn’t appear to have any CNAM records set: www.unicornuniversity.com

jennaphillipsballard.com appears to be pointed to two non-Webflow IP addresses: https://www.whatsmydns.net/#A/jennaphillipsballard.com

www.jennaphillipsballard.com is currently pointed to the root domain: https://www.whatsmydns.net/#CNAME/www.jennaphillipsballard.com

It looks like you are using Cloudflare so you will need to set up your DNS records and then ensure each record is set it to DNS only in Cloudflare (Disable the orange cloud).

Once these changes have been made your site should appear as expected. If you have questions please feel free to reach back out here or via email at support@webflow.com :bowing_man:


#3

This topic was automatically closed 60 days after the last reply. New replies are no longer allowed.