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Drag and drop images into editor not working anymore

It has been almost 8 weeks, since the drag and drop functionality doesn’t work anymore in the editor.

After two images I have to refresh the editor and I’m unable to drag and drop more images. Now I have to uplaod the images one by one, which is really annoying and time consuming.

I don’t use browser extensions.

No issue with my environments. Could not replicate.

CloudApp

Tested on Win 10 Pro / Chrome 76.0.3809.132 (Official Build) (64-bit)

Please provide details about your browser, browser version, and OS. I also suggest making sure there is not a pending update that is waiting to be applied on your browser. That causes issues sometimes. You can also test with a private (icognito) session.

W10
Google Chrome is up-to-date

Versie 77.0.3865.75 (Officiële build) (64-bits)

We have this issue on our multiple private computers and computers at our work.

Try outside your network to isolate that out.

Work is outside my network. And it seems a bit to much, I would like to solve the problem but it feels like I’m bugtesting it right now instead of Webflow people.

Have you looked at your console to see if you have errors?

If it is a network issue with your ISP or local network, WF can’t debug it. I have a very strong background in network and systems fault analysis.

Webflow status shows no issues, neither does AWS.

https://status.webflow.com/

https://status.aws.amazon.com/

I could test from whatever city your in, but would not be able to select your ISP and test their network. What City / Country?

I’m sorry that I reacted a bit frustrated, I thought you were Webflow Staff, but you aren’t.

However:

Start watching at 7:00, there you can see that we are not able to drag images into webflow, if you look before 7:00 you can see that it is working a little bit.

Screenshot from console let us show javascript errors, where an ID cannot be found as an attribute of an element. I guess the element is not getting appended or is removed by the DOM. You can also see that it is trying to call the drop function.


Screenshot seem a bit small

We are living in Utrecht, the Netherlands.

Sharelink of this project

This time on my own computer:

image

Sharelink

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webflow-designer-bugsnag.min.72addc4557.js:1 could not find asset info for: “blob:https://webflow.com/8fdd73a5-bb57-42a1-bac5-3a7cb27d2fcd
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webflow-designer-bugsnag.min.72addc4557.js:1 could not find asset info for: “blob:https://webflow.com/2923c9bb-c0c8-44d5-be06-37f586b157a0
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webflow-designer-bugsnag.min.72addc4557.js:1 could not find asset info for: “blob:https://webflow.com/2923c9bb-c0c8-44d5-be06-37f586b157a0
console. @ webflow-designer-bugsnag.min.72addc4557.js:1
webflow-designer-bugsnag.min.72addc4557.js:1 could not find asset info for: “blob:https://webflow.com/27d8cbc9-2e52-4622-ac5e-42a63e32311c
console. @ webflow-designer-bugsnag.min.72addc4557.js:1
webflow-designer-bugsnag.min.72addc4557.js:1 could not find asset info for: “blob:https://webflow.com/27d8cbc9-2e52-4622-ac5e-42a63e32311c
console. @ webflow-designer-bugsnag.min.72addc4557.js:1
webflow-designer-bugsnag.min.72addc4557.js:1 [bugsnag] Ignoring cross-domain or eval script error. See docs: https://tinyurl.com/y94fq5zm
e.onerror @ webflow-designer-bugsnag.min.72addc4557.js:1
d3e54v103j8qbb.cloudfront.net/gen/js/designer.8968dbf588212e58edf4.chunk.js:1 Uncaught TypeError: Cannot read property ‘id’ of null
at Creators.value (d3e54v103j8qbb.cloudfront.net/gen/js/designer.8968dbf588212e58edf4.chunk.js:1)
at g (d3e54v103j8qbb.cloudfront.net/gen/js/designer.8968dbf588212e58edf4.chunk.js:1)
at HTMLBodyElement.drop (d3e54v103j8qbb.cloudfront.net/gen/js/designer.8968dbf588212e58edf4.chunk.js:1)
webflow-designer-bugsnag.min.72addc4557.js:1 [bugsnag] Ignoring cross-domain or eval script error. See docs: https://tinyurl.com/y94fq5zm
e.onerror @ webflow-designer-bugsnag.min.72addc4557.js:1
d3e54v103j8qbb.cloudfront.net/gen/js/designer.8968dbf588212e58edf4.chunk.js:1 Uncaught TypeError: Cannot read property ‘id’ of null
at Creators.value (d3e54v103j8qbb.cloudfront.net/gen/js/designer.8968dbf588212e58edf4.chunk.js:1)
at g (d3e54v103j8qbb.cloudfront.net/gen/js/designer.8968dbf588212e58edf4.chunk.js:1)
at HTMLBodyElement.drop (d3e54v103j8qbb.cloudfront.net/gen/js/designer.8968dbf588212e58edf4.chunk.js:1)
webflow-designer-bugsnag.min.72addc4557.js:1 [bugsnag] Ignoring cross-domain or eval script error. See docs: https://tinyurl.com/y94fq5zm
e.onerror @ webflow-designer-bugsnag.min.72addc4557.js:1
d3e54v103j8qbb.cloudfront.net/gen/js/designer.8968dbf588212e58edf4.chunk.js:1 Uncaught TypeError: Cannot read property ‘id’ of null
at Creators.value (d3e54v103j8qbb.cloudfront.net/gen/js/designer.8968dbf588212e58edf4.chunk.js:1)
at g (d3e54v103j8qbb.cloudfront.net/gen/js/designer.8968dbf588212e58edf4.chunk.js:1)
at HTMLBodyElement.drop (d3e54v103j8qbb.cloudfront.net/gen/js/designer.8968dbf588212e58edf4.chunk.js:1)
webflow-designer-bugsnag.min.72addc4557.js:1 [bugsnag] Ignoring cross-domain or eval script error. See docs: https://tinyurl.com/y94fq5zm
e.onerror @ webflow-designer-bugsnag.min.72addc4557.js:1
d3e54v103j8qbb.cloudfront.net/gen/js/designer.8968dbf588212e58edf4.chunk.js:1 Uncaught TypeError: Cannot read property ‘id’ of null
at Creators.value (d3e54v103j8qbb.cloudfront.net/gen/js/designer.8968dbf588212e58edf4.chunk.js:1)
at g (d3e54v103j8qbb.cloudfront.net/gen/js/designer.8968dbf588212e58edf4.chunk.js:1)
at HTMLBodyElement.drop (d3e54v103j8qbb.cloudfront.net/gen/js/designer.8968dbf588212e58edf4.chunk.js:1)
webflow-designer-bugsnag.min.72addc4557.js:1 [bugsnag] Ignoring cross-domain or eval script error. See docs: https://tinyurl.com/y94fq5zm
e.onerror @ webflow-designer-bugsnag.min.72addc4557.js:1
d3e54v103j8qbb.cloudfront.net/gen/js/designer.8968dbf588212e58edf4.chunk.js:1 Uncaught TypeError: Cannot read property ‘id’ of null
at Creators.value (d3e54v103j8qbb.cloudfront.net/gen/js/designer.8968dbf588212e58edf4.chunk.js:1)
at g (d3e54v103j8qbb.cloudfront.net/gen/js/designer.8968dbf588212e58edf4.chunk.js:1)
at HTMLBodyElement.drop (d3e54v103j8qbb.cloudfront.net/gen/js/designer.8968dbf588212e58edf4.chunk.js:1)
webflow-designer-bugsnag.min.72addc4557.js:1 [bugsnag] Ignoring cross-domain or eval script error. See docs: https://tinyurl.com/y94fq5zm
e.onerror @ webflow-designer-bugsnag.min.72addc4557.js:1
d3e54v103j8qbb.cloudfront.net/gen/js/designer.8968dbf588212e58edf4.chunk.js:1 Uncaught TypeError: Cannot read property ‘id’ of null
at Creators.value (d3e54v103j8qbb.cloudfront.net/gen/js/designer.8968dbf588212e58edf4.chunk.js:1)
at g (d3e54v103j8qbb.cloudfront.net/gen/js/designer.8968dbf588212e58edf4.chunk.js:1)
at HTMLBodyElement.drop (d3e54v103j8qbb.cloudfront.net/gen/js/designer.8968dbf588212e58edf4.chunk.js:1)
webflow-designer-bugsnag.min.72addc4557.js:1 [bugsnag] Ignoring cross-domain or eval script error. See docs: https://tinyurl.com/y94fq5zm
e.onerror @ webflow-designer-bugsnag.min.72addc4557.js:1
d3e54v103j8qbb.cloudfront.net/gen/js/designer.8968dbf588212e58edf4.chunk.js:1 Uncaught TypeError: Cannot read property ‘id’ of null
at Creators.value (d3e54v103j8qbb.cloudfront.net/gen/js/designer.8968dbf588212e58edf4.chunk.js:1)
at g (d3e54v103j8qbb.cloudfront.net/gen/js/designer.8968dbf588212e58edf4.chunk.js:1)
at HTMLBodyElement.drop (d3e54v103j8qbb.cloudfront.net/gen/js/designer.8968dbf588212e58edf4.chunk.js:1)
value @ d3e54v103j8qbb.cloudfront.net/gen/js/designer.8968dbf588212e58edf4.chunk.js:1
g @ d3e54v103j8qbb.cloudfront.net/gen/js/designer.8968dbf588212e58edf4.chunk.js:1
drop @ d3e54v103j8qbb.cloudfront.net/gen/js/designer.8968dbf588212e58edf4.chunk.js:1
webflow-designer-bugsnag.min.72addc4557.js:1 [bugsnag] Ignoring cross-domain or eval script error. See docs: https://tinyurl.com/y94fq5zm
e.onerror @ webflow-designer-bugsnag.min.72addc4557.js:1
d3e54v103j8qbb.cloudfront.net/gen/js/designer.8968dbf588212e58edf4.chunk.js:1 Uncaught TypeError: Cannot read property ‘id’ of null
at Creators.value (d3e54v103j8qbb.cloudfront.net/gen/js/designer.8968dbf588212e58edf4.chunk.js:1)
at g (d3e54v103j8qbb.cloudfront.net/gen/js/designer.8968dbf588212e58edf4.chunk.js:1)
at HTMLBodyElement.drop (d3e54v103j8qbb.cloudfront.net/gen/js/designer.8968dbf588212e58edf4.chunk.js:1)
value @ d3e54v103j8qbb.cloudfront.net/gen/js/designer.8968dbf588212e58edf4.chunk.js:1
g @ d3e54v103j8qbb.cloudfront.net/gen/js/designer.8968dbf588212e58edf4.chunk.js:1
drop @ d3e54v103j8qbb.cloudfront.net/gen/js/designer.8968dbf588212e58edf4.chunk.js:1
webflow-designer-bugsnag.min.72addc4557.js:1 [bugsnag] Ignoring cross-domain or eval script error. See docs: https://tinyurl.com/y94fq5zm
e.onerror @ webflow-designer-bugsnag.min.72addc4557.js:1
d3e54v103j8qbb.cloudfront.net/gen/js/designer.8968dbf588212e58edf4.chunk.js:1 Uncaught TypeError: Cannot read property ‘id’ of null
at Creators.value (d3e54v103j8qbb.cloudfront.net/gen/js/designer.8968dbf588212e58edf4.chunk.js:1)
at g (d3e54v103j8qbb.cloudfront.net/gen/js/designer.8968dbf588212e58edf4.chunk.js:1)
at HTMLBodyElement.drop (d3e54v103j8qbb.cloudfront.net/gen/js/designer.8968dbf588212e58edf4.chunk.js:1)
value @ d3e54v103j8qbb.cloudfront.net/gen/js/designer.8968dbf588212e58edf4.chunk.js:1
g @ d3e54v103j8qbb.cloudfront.net/gen/js/designer.8968dbf588212e58edf4.chunk.js:1
drop @ d3e54v103j8qbb.cloudfront.net/gen/js/designer.8968dbf588212e58edf4.chunk.js:1
webflow-designer-bugsnag.min.72addc4557.js:1 [bugsnag] Ignoring cross-domain or eval script error. See docs: https://tinyurl.com/y94fq5zm
e.onerror @ webflow-designer-bugsnag.min.72addc4557.js:1
d3e54v103j8qbb.cloudfront.net/gen/js/designer.8968dbf588212e58edf4.chunk.js:1 Uncaught TypeError: Cannot read property ‘id’ of null
at Creators.value (d3e54v103j8qbb.cloudfront.net/gen/js/designer.8968dbf588212e58edf4.chunk.js:1)
at g (d3e54v103j8qbb.cloudfront.net/gen/js/designer.8968dbf588212e58edf4.chunk.js:1)
at HTMLBodyElement.drop (d3e54v103j8qbb.cloudfront.net/gen/js/designer.8968dbf588212e58edf4.chunk.js:1)
value @ d3e54v103j8qbb.cloudfront.net/gen/js/designer.8968dbf588212e58edf4.chunk.js:1
g @ d3e54v103j8qbb.cloudfront.net/gen/js/designer.8968dbf588212e58edf4.chunk.js:1
drop @ d3e54v103j8qbb.cloudfront.net/gen/js/designer.8968dbf588212e58edf4.chunk.js:1
webflow-designer-bugsnag.min.72addc4557.js:1 [bugsnag] Ignoring cross-domain or eval script error. See docs: https://tinyurl.com/y94fq5zm
e.onerror @ webflow-designer-bugsnag.min.72addc4557.js:1
d3e54v103j8qbb.cloudfront.net/gen/js/designer.8968dbf588212e58edf4.chunk.js:1 Uncaught TypeError: Cannot read property ‘id’ of null
at Creators.value (d3e54v103j8qbb.cloudfront.net/gen/js/designer.8968dbf588212e58edf4.chunk.js:1)
at g (d3e54v103j8qbb.cloudfront.net/gen/js/designer.8968dbf588212e58edf4.chunk.js:1)
at HTMLBodyElement.drop (d3e54v103j8qbb.cloudfront.net/gen/js/designer.8968dbf588212e58edf4.chunk.js:1)
value @ d3e54v103j8qbb.cloudfront.net/gen/js/designer.8968dbf588212e58edf4.chunk.js:1
g @ d3e54v103j8qbb.cloudfront.net/gen/js/designer.8968dbf588212e58edf4.chunk.js:1
drop @ d3e54v103j8qbb.cloudfront.net/gen/js/designer.8968dbf588212e58edf4.chunk.js:1
webflow-designer-bugsnag.min.72addc4557.js:1 [bugsnag] Ignoring cross-domain or eval script error. See docs: https://tinyurl.com/y94fq5zm
e.onerror @ webflow-designer-bugsnag.min.72addc4557.js:1
d3e54v103j8qbb.cloudfront.net/gen/js/designer.8968dbf588212e58edf4.chunk.js:1 Uncaught TypeError: Cannot read property ‘id’ of null
at Creators.value (d3e54v103j8qbb.cloudfront.net/gen/js/designer.8968dbf588212e58edf4.chunk.js:1)
at g (d3e54v103j8qbb.cloudfront.net/gen/js/designer.8968dbf588212e58edf4.chunk.js:1)
at HTMLBodyElement.drop (d3e54v103j8qbb.cloudfront.net/gen/js/designer.8968dbf588212e58edf4.chunk.js:1)
value @ d3e54v103j8qbb.cloudfront.net/gen/js/designer.8968dbf588212e58edf4.chunk.js:1
g @ d3e54v103j8qbb.cloudfront.net/gen/js/designer.8968dbf588212e58edf4.chunk.js:1
drop @ d3e54v103j8qbb.cloudfront.net/gen/js/designer.8968dbf588212e58edf4.chunk.js:1
webflow-designer-bugsnag.min.72addc4557.js:1 [bugsnag] Ignoring cross-domain or eval script error. See docs: https://tinyurl.com/y94fq5zm
e.onerror @ webflow-designer-bugsnag.min.72addc4557.js:1
d3e54v103j8qbb.cloudfront.net/gen/js/designer.8968dbf588212e58edf4.chunk.js:1 Uncaught TypeError: Cannot read property ‘id’ of null
at Creators.value (d3e54v103j8qbb.cloudfront.net/gen/js/designer.8968dbf588212e58edf4.chunk.js:1)
at g (d3e54v103j8qbb.cloudfront.net/gen/js/designer.8968dbf588212e58edf4.chunk.js:1)
at HTMLBodyElement.drop (d3e54v103j8qbb.cloudfront.net/gen/js/designer.8968dbf588212e58edf4.chunk.js:1)
value @ d3e54v103j8qbb.cloudfront.net/gen/js/designer.8968dbf588212e58edf4.chunk.js:1
g @ d3e54v103j8qbb.cloudfront.net/gen/js/designer.8968dbf588212e58edf4.chunk.js:1
drop @ d3e54v103j8qbb.cloudfront.net/gen/js/designer.8968dbf588212e58edf4.chunk.js:1
webflow-designer-bugsnag.min.72addc4557.js:1 [bugsnag] Ignoring cross-domain or eval script error. See docs: https://tinyurl.com/y94fq5zm
e.onerror @ webflow-designer-bugsnag.min.72addc4557.js:1
d3e54v103j8qbb.cloudfront.net/gen/js/designer.8968dbf588212e58edf4.chunk.js:1 Uncaught TypeError: Cannot read property ‘id’ of null
at Creators.value (d3e54v103j8qbb.cloudfront.net/gen/js/designer.8968dbf588212e58edf4.chunk.js:1)
at g (d3e54v103j8qbb.cloudfront.net/gen/js/designer.8968dbf588212e58edf4.chunk.js:1)
at HTMLDocument.drop (d3e54v103j8qbb.cloudfront.net/gen/js/designer.8968dbf588212e58edf4.chunk.js:1)
value @ d3e54v103j8qbb.cloudfront.net/gen/js/designer.8968dbf588212e58edf4.chunk.js:1
g @ d3e54v103j8qbb.cloudfront.net/gen/js/designer.8968dbf588212e58edf4.chunk.js:1
drop @ d3e54v103j8qbb.cloudfront.net/gen/js/designer.8968dbf588212e58edf4.chunk.js:1
webflow-designer-bugsnag.min.72addc4557.js:1 [bugsnag] Ignoring cross-domain or eval script error. See docs: https://tinyurl.com/y94fq5zm
e.onerror @ webflow-designer-bugsnag.min.72addc4557.js:1
d3e54v103j8qbb.cloudfront.net/gen/js/designer.8968dbf588212e58edf4.chunk.js:1 Uncaught TypeError: Cannot read property ‘id’ of null
at Creators.value (d3e54v103j8qbb.cloudfront.net/gen/js/designer.8968dbf588212e58edf4.chunk.js:1)
at g (d3e54v103j8qbb.cloudfront.net/gen/js/designer.8968dbf588212e58edf4.chunk.js:1)
at HTMLBodyElement.drop (d3e54v103j8qbb.cloudfront.net/gen/js/designer.8968dbf588212e58edf4.chunk.js:1)
value @ d3e54v103j8qbb.cloudfront.net/gen/js/designer.8968dbf588212e58edf4.chunk.js:1
g @ d3e54v103j8qbb.cloudfront.net/gen/js/designer.8968dbf588212e58edf4.chunk.js:1
drop @ d3e54v103j8qbb.cloudfront.net/gen/js/designer.8968dbf588212e58edf4.chunk.js:1

That is correct , I am not staff.

I suggest you share your read-only project on your initial post. Then open a ticket with Webflow and reference this topic URI. I moved the ticket to BUGS to help you get visibility.

I will say that I never try to drag assets from Explorer to the canvas. I always open the asset panel, drag them there, then from that to the designer canvas.

Things you will probably be asked;

Have you tried incognito mode?

Also what is the max size of the files you are attempting to upload?

FYI: I tested dragging in 6 images to the designer asset panel via WorldStream B.V. in the Netherlands and had no issue. Same Browser / build / OS.

Good luck resolving your issue .

maybe any webflow staff that can look at this problem @PixelGeek

@rileyrichter Can you help me?

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