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Dropdowns not working in Chrome

#1

My client has reported that the menu dropdowns on https://www.middlesex.tennis are no longer working in Chrome since he updated from Windows 7 to Windows 10 PC recently. His version of Chrome is 72.0.3626.109 (Official Build) (64-bit). I am also having same problem on my Mac (10.14.2 Mojav) using same version of Chrome.

Strangely - he and I can both view and interact with the dropdowns on the staging site (which has exactly same content as the live site) at https://middlesex-tennis.webflow.io/

I have checked the css for all Nav styles - and can confirm I only updated things like margins, padding, font colours etc (i.e. nothing relating to positioning or visibility etc).

I have cleared the browser cache, closed and re-opened the browser numerous times - with no success. I have also turned anti-virus off, momentarily, to test - and this made no difference. I don’t have any unusual extensions installed in Chrome - and have tested the site after temporarily disabling those few that I do have.

There are no problems with the numerous other sites, with similar dropdowns, that I have created in Webflow. The only differences with this site is that are that it has Webflow CMS hosting in a separate Webflow account (owned by my client). All of my other sites are in a Pro account and all hosted externally by other host companies.

Hoping someone may be able to shed some light…

Thank you.


Public share link: https://preview.webflow.com/preview/middlesex-tennis?utm_source=middlesex-tennis&preview=579990928f690679ebf39f3b28a24a42

#2

I looked at the published site, all your top menu dropdown’s are triggering on hover for me. The only thing I notices was the > items under competitions. Those have no dropdown menu (checked preview) so I was not sure why your would add a > symbol.

OS X (current) Version 74.0.3708.0 (Official Build) canary (64-bit)

#3

Hi @Clare

Thanks for the post, that is really strange for sure, I checked on Windows 10 with latest version of Chrome and the dropdown menus seem to be working for me on my end, see my test results:

It is very strange, It sounds like there is some kind of browser extension or perhaps anti-virus or something interrupting the mouse hovers.

I would test this with the browser opened in incognito mode. I am not in incognito mode myself and it worked, so if it does work in incognito mode on your local machine, there is probably some local browser factor involved.

#4

Thanks for checking this @webdev - much appreciated.

#5

Thanks for checking this @cyberdave

I wonder though why it works ok for us, in Chrome, for the staging site at https://middlesex-tennis.webflow.io but not on the live site? The content is identical - so I would have expected that any anti-virus/browser extension incompatability would apply to the staging site too? Is it possbile that the CMS Hosting would have an impact? Thanks for your continued help with this.

#6

Update. As others can’t replicate this issue I have had to change the dropdowns so that they dropdown on click, rather than on hover.