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Edit Statement Descriptor for Ecommerce

#1

I noticed that when I processed a live (test) transaction through my store, the statement descriptor (Merchant Name) on my bank statement said “ORDER D84-05E”. I made changes through my Stripe account to display my Merchant Name but it didn’t carry over.

@PixelGeek @cyberdave @Waldo - Is there a way, natively in Webflow, to edit these settings?

Thanks!

#3

@David_Sheltren thank you so much for asking! I’m actually having a discussion internally regarding statement descriptors and will follow up as soon as I have an update.

The biggest limiting factor is that they can only be 22 characters at the longest which can get quite tricky to stay within.

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#4

Thanks @Waldo! That’d be great!

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#5

Hi @David_Sheltren we just pushed an update from our end to where the site Store name will be prepended to the order numbers:

Please let me know if this is helpful or if you have any additional questions. :smile:

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#6

Awesome!! Thanks @Waldo for the update and for getting this squared away :slight_smile: