Streaming live at 10am (PST)

Email form error on external server

#1

Hi!

After exporting, the email sending system does not work, an error message:
“Oops! Something went wrong while submitting the form.”

Only if the page is on an external server.
So far it worked fine. Please help.

Sorry I don’t speak English, I hope it’s understandable.

#2

Hi there! Welcome :slight_smile: . Are you talking about using forms on an external server? Or email notifications? Maybe both?
I have always used webflow’s hosting so I haven’t had this issue personally. It is my understanding that forms don’t work on externally hosted sites. You need to you another option for forms in that case. I’ve used both typekit and sumo forms in the past.

#3

Hello!

It worked well for years.
I’ve tried it with more than one service provider, nowhere.
Various websites give error, all my clients complain.

Thanks

#4

Support for remote form processing was eliminated some time ago. Last year on May 25, 2018 to be exact. If you exported the site before that, then forms worked until July 31st, 2018.

See the announcement in (https://webflow.com/blog/preparing-for-the-gdpr). If you host webflow built sites (with forms) then you need to use a third party form processor.

See https://university.webflow.com/integrations