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Email form not working correctly

Hello,

Quick questions, the email form is working here: http://jhub.webflow.io/#coffee but when I upload it to the host it’s not working? This is the link: http://www.jhubla.org/#coffee

Thank you in advance for your help.

Forms work only on webfow hosted sites.

Sorry, forgot to provide any sort of useful advice :slight_smile:

You may want to have a look here.

Strange, I also created a website at this link: garyDid.com utilizing webflow forms at the very bottom of the site and the form works perfectly. Is something different?

I dunno. Is it hosted somewhere else?

Correct. The GaryDid.com website was created in webflow and is being hosted somewhere else and the form works perfectly. But the JHubLA.org form isn’t working?

I think this is because the garydid was created earlier than the changes in form submissions took place. It used to send data to webflow even when hosted elsewhere. After privacy concerns this was changed.

Hi @herardo

Yes, earlier last year, we stopped processing form data for exported sites due to new security regulations about data protection. You can see our announcement about it here:

You can also view additional information here: https://webflow.com/feature/changes-to-forms

We also sent emails and created alerts within the Dashboard to let users know these changes were coming. I’m sorry to hear that we weren’t able to reach you with this news earlier, but I’m more than willing to answer any questions about GDPR compliance and forms.

In the meantime, to export working forms you would need to make changes to each of the sites and re-export OR merely edit the code for the form on your server.

To use forms within your exported project - you would need to integrate with services like MailChimp, https://usebasin.com/, or https://getform.org/. We created a guide to show options for exporting forms that will work on external hosting, and you can see it here:

Hopefully, this was helpful - If you have any other questions, don’t hesitate to reach out to us - we’re here to help!

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