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Email form not working in my domain


#1

Hi,

I hope somebody can help me out. I have been using the email form for the last 3 years and has worked perfectly. Suddenly it has stopped working. What is strange is that in the web flow.io domain works but not in my domain.

My site is: http://voovio.com/web/voovio-contact-us.html

Any advice would be great
Thx


#2

Hey Jaime!

Would you mind sharing your sites read-only link? You can do so by following these instructions:

Thanks!
Ryan


#3

Sure, here you go:

https://preview.webflow.com/preview/voovio-4757af1137802b315ff63f4ad5f77093?utm_source=voovio-4757af1137802b315ff63f4ad5f77093&preview=489543cb18faec00bcdaa868e2bd8280


#4

Hello,

From what I’m seeing you’re not hosting with Webflow. Am I right?

Piter :webflow_heart:


#5

Yes, you are right. I always have hosted it in my domain


#6

Exported forms will not work on different hosting. Check > https://university.webflow.com/article/collecting-form-submissions-on-exported-sites

You will need to manually make them work. One option is to use service like https://formspree.io/

You go to the Webflow designer > click on the form > go to the settings panel > add the formspree URL

Here’s how it looks > https://www.useloom.com/share/11d09c063403449cae8eee0605d96951

They have a free plan with some limitations > Formspree is free for 50 submissions per form per month

Other options are doing some server side coding in order to get the form working. I’m not a code master so I can’t give you directions.

Hope this helps

Piter :webflow_heart: