Streaming live at 10am (PST)

Email Logo Distorted

What are the specs for the Ecommerce email logo? Mine keeps appearing too small or distorted. Help!


Here is my site Read-Only: LINK
(how to share your site Read-Only link)

Also how do you edit which e-mail the footer contact goes to? it keeps going to my web flow email, it needs to be to a different email.

Hi @cpura,

Thanks for bringing this issue to our attention.

Currently, the logo has a max height of 40px.

The Team is in the process of creating a fix and we are making progress and hoping to have a solution soon.

I don’t yet have a time frame for you as to when a fix will be available, but we will respond in this thread as soon as we have an update for you.

Also, currently the emails go to the site owner and all collaborators: https://university.webflow.com/article/customizing-ecommerce-emails

However, the Team is also working on an enhancement to provide additional options

Thanks in advance for your help and patience with this issue. :bowing_man:

This topic was automatically closed 60 days after the last reply. New replies are no longer allowed.