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Error 525 - SSL handshake failed


#1

My website is showing a cloudflare 525 error.
I haven’t changed anything on cloudflare and webflow for a few weeks, and it was working fine up until a few days ago.
How can I fix this?
Here’s the screen shown for both https://breeze.im and https://www.breeze.im.

Thanks!


#2

We are only able to provision SSL certificates for your domain if it is directly pointed to our servers. What probably happened is the domain was originally pointed to us and we were able to generate the SSL certificate. Then, the domain was moved to point to cloudflare. Then, some time later, when the SSL certificate we generated expired, we were no longer able to re-generate it since the domain is not pointed to us anymore.

There are a couple options to fix this. If you point your domain directly to us, we should be able to generate an ssl cert and we can directly serve your site. Alternatively if you wish to continue using cloudflare, you can set the config for them to point to proxy.webflow.com instead of proxy-ssl.webflow.com and make sure you select the “Flexible” option in the cloudflare config.


#3

Hey folks, sorry about this. This was an unintended side effect of a DDOS mitigation effort. This is now and should be working for you again (let me know if not). I’m sorry for not updating you sooner, I just came across this thread.

I’m also sorry for how we handled the communication and addressing of the the issue as you described, you deserve better than that as a loyal customer. This was a tricky one for us to track down, but that’s no excuse for how we handled it. Sorry about that!

Thanks,
vidmate kissanime


#4

Still the same error.
Maybe ssl certificate still needs to be replaced