We are only able to provision SSL certificates for your domain if it is directly pointed to our servers. What probably happened is the domain was originally pointed to us and we were able to generate the SSL certificate. Then, the domain was moved to point to cloudflare. Then, some time later, when the SSL certificate we generated expired, we were no longer able to re-generate it since the domain is not pointed to us anymore.
There are a couple options to fix this. If you point your domain directly to us, we should be able to generate an ssl cert and we can directly serve your site. Alternatively if you wish to continue using cloudflare, you can set the config for them to point to
proxy.webflow.com instead of
proxy-ssl.webflow.com and make sure you select the “Flexible” option in the cloudflare config.