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Error in upload image


#1

I'm from Brazil and I feel delighted with the webflow.
Unfortunately I'm in trouble when I do upload an image exported by Fireworks in JPG or PNG format, the system does not allow me to use.
Soon after uploading the image disappears.

I am sending the attached image, please help me.


#2

Hi @davaug, thanks for the question, I am sorry to hear about the issue. Take a peek at this article, it may help. http://help.webflow.com/faq/why-cant-i-upload-images

If this does not help, let me know smile


#3

Hi @cyberdave, unfortunately, the article did not help me. I recorded a video so you can understand better.
I tried the procedure on different browsers, different PC and different networks, but it still fails.

This does not occur with all the pictures, but with most of the pictures I try to upload.



#4

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