Streaming live at 10am (PST)

Form Tab called 'Error'


#1

Hi,

In Form Settings, the 'Error' tab under 'Show State'.... would it be best to omit my Redirect URL from here?
Or does it know not to auto-redirect if end-user receives the 'Something went wrong while submitting the form' message?

Please let me know about that, thanks!


#2

Hey @Tine22 great question! The redirect URL will only fire once the form has been submitted, it will not fire if a form has not been submitted. :smiley:


#3

OK, so one more question about this. If end-user receives a 'success' message with a thank you... really, they need not be redirected to a separate thank you page...is that correct?

Would it just be best to re-direct to home? Or for the sake of analytics/tracking - a thank you page? Just don't want a redundant experience for user. Hmm.

What would you advise? Thank you.


#4

Depending on if you're trying to track success metrics, you could re-direct them to a thank you page. Though the re-direct is not required as there is already a Thank you Message upon form submission. It's up to you honestly if you'd like to redirect the user to a different page upon form submission :smiley:


#5

3 posts were split to a new topic: Need help styling form fields


#6

A post was merged into an existing topic: Need help styling form fields


#7

This topic was automatically closed 60 days after the last reply. New replies are no longer allowed.