Forms problem (I no longer receive by email)

Community resources Bugs
1

Hello,

There seems to be a problem with forms on webflow
When I use the form on my site, I can see in the form parameters that I received a new message but I no longer receive it by email.
Is there a problem with Webflow servers?
Thank you

Jonathan

Here is my site Read-Only: LINK
(how to share your site Read-Only link)

2

Hi Jonathan! welcome back :smiley:

Just tested and Webflow servers seems to work great (Checked here and filled a form on one of my websites).

Check:

  1. You have the correct email on the forms tab in the Project Settings.
  2. Make sure you don’t have a rule in your Email-client that ignores the Webflow emails.
  3. Check your Spam folder.
  4. Check your project for any conflicts in forms/actions/id’s/custom code
3

Hello

Thank you for your help and for your checklist
I use Newton mail recently and when I don’t read 3 emails from the same sender. He puts the email in a “not important newsletter” folder.

Sorry for the inconvenience and thanks for your help (Sorry also for my bad English ^^)

1 Like
4

No problem :webflow_heart:
Hope I helped

5

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