Today I got the information from my customer that the editor is freezing. She probably tried it on 2 computers and both times the same. Freeze because you can see the editor, but you can’t press anything. Scrolling works, but unfortunately, that was it.
So I tested it myself and the problem also happens to me.
After a short wait Google Chrome shows me the message:
“Oh no. Error while displaying this website”.
I strongly assume that it is a technical problem on the part of Webflow and I hope it is only temporary.
But just to be on the safe side: @Waldo and @Brando do you have any idea?
I took a look at your project in a test environment but wasn’t able to reproduce the error. Here’s a GIF showing what I’m seeing.
If you are still seeing this freezing behavior on your end, can you send me a screen recording of what you see? CloudApp or Quicktime work well for this.
It’s also possible that browser cache or browser extensions could be causing an issue here. To test for this, can you please try the following:
Try to reproduce the error while being logged into Webflow using Incognito mode with browser extensions turned off
thank you very much for your answer.
Strange that it works perfectly for you.
The problem still exists and also when using the incognito mode.
Here is a GIF of the recording for you: Link to CloudApp
And additionally a screenshot of the console: Link to CloudApp
Thanks very much for making that video and taking that screen shot. This is very helpful @Dennis_K!
I’ve passed this along to our team in charge of the Editor and we’re investigating this now at high priority. I don’t have a solid timeframe for you quite yet, but we’ll let you know as soon as we have new information.
please excuse my late reply. Thank you for your answer.
Shortly after your answer I looked at the website it concerns and see there: Everything worked - without me doing anything. It also worked for my customer.
Because systems usually don’t repair themselves, you must have done something to fix the problem.
I couldn’t explain everything else.
To answer your question about the firewall: No, my customer didn’t change anything on the system or anything similar that might have caused the frozen editor. Especially since it also appeared with me, on various systems.
