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Gear icon in Asset Manager is unresponsive


#1

I ccant seem to get these extra logos in my media to "delete". When I click on the gear icon on top of the image thumbnail, nothing happens. So how am i supposed to delete them if the delete option wont pop up?


Here is my public share link: LINK
(how to access public share link)


#2

I would first try logging out and logging back in to see if that resolves the issue. If it doesn't, I've normally found that I have the image attached to something somewhere maybe as part of a class (background) so I suggest double checking to make sure they aren't used somewhere.

If those don't work, post your read-only share link http://forum.webflow.com/t/how-to-enable-a-webflow-share-link/2573 so we can take a look.


#3

Here is my link: https://preview.webflow.com/preview/1800days-83dc84?preview=8edf72abc4941c0a0a52475d095b6e82 I still cannot delete the images. When I click on the gear icon on the top right of the image, nothing happens. Usually its a list and has option to delete but im clicking the icon and nothing is happening!


#4

Hi @gschultz I'm looking into this now. I'll move this to the bug forum too.


#5

Hi @gschultz I tested this out on my end and was able to delete the images (not on your original site).

​Can you please try the following:
(1) Try to reproduce the error while being logged into Webflow using Incognito mode: https://support.google.com/chrome/answer/95464?hl=en
(2) If the problem persists, please take a screenshot of your Console and send it to me: https://developer.chrome.com/devtools/docs/console

Cheers,
Nelson


#6

This topic was automatically closed 60 days after the last reply. New replies are no longer allowed.


#7