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Headers and Paragraph in hero section not visible on certain IOS devices

Hi everyone!

I have a client who is saying that the header and paragraph in the hero of his product pages aren’t appearing on his iPhone XS.
It has a page load animation where they move and fade into the hero. On other devices it works fine and on an iPhone 5S works fine too so I’m not sure what’s causing it.

If anyone has any solutions or experiencing the same thing please be sure to let me know.

Thanks,

Kevin R


Here is my site Read-Only: LINK
(how to share your site Read-Only link)

To help you efficiently, we need your site’s public read-only link. Do you mind sharing it please? Here are two methods to generate it.

1 - From the Designer, top right button. This is the recommended way as it will link directly to the page you’re on.

2 - From your site’s Settings panel:

Once generated and copied, come back here to paste the link.

Thanks in advance.

I’m currently waiting on the client to see if he’ll allow me to share it and i’ll post it on here as soon as possible.

Thanks,

Kevin R