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HELP! Paypal orders not working on my website please help!

So I have a couple of orders and customers who said they paid through paypal are emailing me saying that they never got a confirmation email… When I check my paypal account there is no money inputed into my paypal. I decided to check myself and put in an order. It is showing this and no money was taken out of my paypal. I’ve looked through but it doesn’t say anything about this error.

What is going on!?

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