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Hosting Problem


#1

Hi, 2gallop.co.uk is currently published on web; however, when I check the status Webflow it tells me that the domain is unlinked and not correctly pointing to Webflow.

Here is the sharelink https://preview.webflow.com/preview/2gallop?preview=db97f0f2c23a1c51de858f136b2c7534

I have taken a screenshot of Fasthost control panel, I just need to work out how to share it with you all!


#2

This is the screenshot of the Fasthost Control Panel.


#3

The problem is the very bottom record, where you are setting proxy.webflow.com as a CNAME record on the root domain (2gallop.co.uk).

Now, your domain provider should not have let you set this record because it is not actually valid and in a number of subtle ways will break your site. Unfortunately, not all companies properly validate the records you provide. Only subdomains (ie: www) are allowed to have CNAME records.

If you remove that record, 2gallop.co.uk should then be setup correctly.


#4

Thank you @nathan, I have removed the CNAME without the www and kept one with the host name www. I know it can take a couple of hours for the change to be recognised - so fingers crossed!


#5

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