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How to get help with billing matters


#1

Where do I request a refund?

I see the cancel subscription area, but, I wish to request a refund.

I have 23 days left on a 42.00 / mo plan that I will definetly not use.


#2

Why would you buy the tool if you are not going to use it? If you were planning to do the project then export it I don't think Webflow staff will give you a refund but I don't know for sure. @PixelGeek ?


#3

Well, If a tool doesn't support STANDARD functions that you'd expect in something you can export.. would you pay for it?


#4

Can you please specify what you are reffering to specifically? Thanks! :wink::+1:


#5

I found the refund policy:

https://help.webflow.com/article/what-is-webflows-refund-policy

"Can you please specify what you are reffering to specifically? Thanks! "

More than I care to work around for 42.00 a month. :wink:


#6

Understood, thanks for the clarification @FBM . Have a great day! :wink::+1:


#7

Do the same, be well!


#8

Hi @FBM, thanks for the post. For all billing related matters, send an email to support@webflow.com and I am happy to assist further with your request. Thanks in advance!


#9

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