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I can't install Intercom on my site


#1

Hi!

I can’t make intercom show up on my site. I’ve used the code provide by Intercom, but it’s not working.

Here is the link to my project:

https://preview.webflow.com/preview/upnids-blog?utm_source=upnids-blog&preview=8a2060aa1e3f3d2468229c4cf2662ae9

Does anyone have any idea what’s wrong?

Thanks in advance


#2

One line missing (var deceleration // put first in your code):

<script>
   var APP_ID = "APP_ID";
   /* rest of the code.... */

Docs (Under Install the JavaScript code)
https://www.intercom.com/help/install-on-your-product-or-site/quick-install/install-intercom-on-your-website-for-logged-out-visitors


#3

I changed the code for the one of the link, and it doesn’t work too.

Any other idea?


#4

It should work. Talk with intercom support (By online chat). Maybe this is payment issue -or- wrong key (On webflow you only do copy-paste).

Example:

Debbug your porblem. Change the key to fyq3wodw (test app key) and test again (If this key work - this is account issue).


#5

I don’t see any intercom custom code on your site http://upnids-blog.webflow.io

Custom code only works on published sites, and not in the Webflow designer.