Hi my live published site doesn’t work like it does in the preview site anymore. I think it may be a bug because it was working fine and works fine in preview mode.
Hi @nathanphilsteele, I am having trouble spotting whats different between the preview in the designer and the published page. Could you highlight the area on the page that is different? Thanks in advance!
It’s the space between the top of the section and the Header of the section… there isn’t any padding on the official published site while it gives the correct spacing on the preview site. “Contact & Connect” you can see where it trims the top of the header off.
Please let me know if you still need me to highlight,
I think this might be happening only when the anchor link is changed directly on the address bar, after the page has been loaded once and when navigating between anchor links, the page offset to the nav menu is not calculated.
Take a peek at my video, does this help? Or am I completely off and it is something different you are experiencing?
Hi @nathanphilsteele, thanks for the browser info, it looks like you might have an old version of Chrome installed, so good idea to update that first to version Version 55.0.2883.95 (64-bit). Click Chrome then About Google Chrome to check the version and update.
The video I made above showing all the links working was using Chrome version Version 55.0.2883.95 (64-bit).
I have not yet been able to observe the issue in Safari or Chrome, so it might be good to check the Chrome version then restart the browser.
Hi @nathanphilsteele, is it possible for you to record a screencast with the issue, or would you have time to jump on a quick screenshare with me, that we can both look at same time? If you have time, I can send you a private message with a browser link to share what you are seeing on the screen and we can both look at same time.
Let me know and I will send you a browser screenshare link.