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Login error in editor


#1

Client getting error message when logging in.

anyone run into this before? Is there a fix?

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https://preview.webflow.com/preview/tremblingvoid?preview=adba8b19fcf8b14a8febfe252d8feed8

having same issue as I saw in another post. telling them to create a new account each time


#2

This may help:


#3

Thanks Nelson I have forwarded the info on to my client. I deleted the collaborator account as well and resent and invite. But we'll try these things if it happens again


#4

np :thumbsup:

90% of the time its because they are blocking cookies


#5

It's not only that the browser 'needs to accept cookies'. It't needs to accept cookies from third parties. Webflow should update their instructional page to make that clear.

In Safari it looks like this:

Go to Safari > Preferences > Privacy and for 'Cookies and website data’ choose ‘Always allow’. 'Allow from websites I visit' doesn't cut it.


#6

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