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No such subscription: 'sub_6lWcRT8O1UL5l5' (id) 🤷‍♂️

So, when I try to upgrade my account from Free to Lite I get the following error:

Looks like email support is only available for paid accounts, but I can‘t even upgrade myself to a paid account so that I can ask why I can‘t upgrade. Seems like a circulus vitiosus problem. :man_shrugging:

Hi there! :wave:

Just following up here to make sure you’ve been helped. :slight_smile:

First, to clarify, everyone has access to our customer support via Webflow Customer Support | Webflow University, no matter what type of plan you’re on.

This kind of issue is account-specific, so in this case, it’s best to be in touch with our fantastic support folks directly (via the link I shared above), and they can help you solve the issue you’re encountering.