Hi there!
I need some help as fast as possible… I’ve got a deadline in a few hours.
I’ve got a BG video on a Hero section, but whenever I try to upload it I get an ERROR telling me that it can’t upload teh video, and that I have to check my connection.
My internet connection is just fine. If it wasen’t I guess it wouldn’t even save anything either, but it does. Can someone please help me with this.
Just want to let you know that I made a copy of your project, downloaded the video and was able to to upload it. I’m happy to dive in further if you still having problem.
Hi @jorn . Thank you so much for looking into this for me. I am still not able to upload the video.
I would appreciate it a lot of you can help me out a little furhter with this.
Ok, I don’t have direct solution so we need to try some things out. Sometimes it helps me to remove the element and add a new and also use another class. Even though the video is under 30mb running it through a compression maybe helps. Renaming the video. Of course trying in incognito mode with extension turned off is always good to try. Trying though another browser, Safari Firefox, Chrome Canary(it’s like a beta Chrome).
Thank you @jorn! I’ve tried all of this now, but I still got the same problem. “Failed to upload background video. Check your connection”
I bleive there must be something else wrong too… just now, when logging in, clicking on my Dashboard button I got a 404 ‘This is not the page you are looking for’.
I clicked back, refreshed webflow and then I was able to open my dashboard.
There are some very strange things going on.
I added the video into Premiere Pro and then exported again giving it a new name
I added a new background video element and gave it a new class name
I uploaded the video and published
I then styled the BG Video element to match the previous
This is what got it working for me! Let me know if this gets you unstuck! If it does not and you get issues again, it would be helpful if you could send over a screenshot of your console.
Hi @rileyrichter ! Thank you so much for looking in to this. I really appreciate it!
Unfortunately I don’t have Premiere pro at the moment, so I can’t flollow all your steps. And there for I still am struggelig with the same problem.
For Now, after discussing with my client, I will replace the video with an image. So if you don’t mind, I’ll come back to you later. Then I can try it out in another project too, to see if I got the same problem there.