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Order email address?


I can’t for the life of me find where to change the email address for orders. One of my customers orders came to me (the designers) email address. HELP!

Webflow E-commerce orders are sent to incorrect email address
How to remove other recipients - New Order email
Purchase confirmation email notification routing

Hmmm if you are using a contact form you need to go to the project settings > forms > Send form submissions to: email

Hope this helps

Piter :webflow_heart:


It’s the orders through the e-commerce. My client is getting the orders, but so am I. Forms are already set to his email in project settings.

Andy Gagne


Having the same issue! Did you ever find a fix? How does it determine who to email to?


The order confirmation emails are sent to all collaborators as per the editor project settings. Also be aware that by default the customer will get a stripe payment receipt.

There are no customer editor permissions at this point so far as I can see.