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Order email address?


#1

I can’t for the life of me find where to change the email address for orders. One of my customers orders came to me (the designers) email address. HELP!


Webflow E-commerce orders are sent to incorrect email address
How to remove other recipients - New Order email
Purchase confirmation email notification routing
#2

Hmmm if you are using a contact form you need to go to the project settings > forms > Send form submissions to: email

Hope this helps

Piter :webflow_heart:


#3

It’s the orders through the e-commerce. My client is getting the orders, but so am I. Forms are already set to his email in project settings.

Andy Gagne


#4

Having the same issue! Did you ever find a fix? How does it determine who to email to?


#5

The order confirmation emails are sent to all collaborators as per the editor project settings. Also be aware that by default the customer will get a stripe payment receipt.

There are no customer editor permissions at this point so far as I can see.