UPDATE: resolved, sort of. Didnt hear back from webflow support so I have removed ezoic and set my nameservers back to default, and will try another method to integrate ezoic.
My webflow hosted site https://www.selfemployedartist.com/ has been down for about 48 hours now with an ‘Origin Error’ and webflow support is unresponsive for 37 hours and counting - I’m hoping someone in the forums will be able to advise me on whether I’m likely to be able to solve this.
I integrated the site with the Ezoic ad network about 2 months ago, which involves changing the nameservers to Ezoic’s so I guessed they might be the cause of the error and contacted their support.
They gave me this article How to Fix Origin Errors - Ezoic Support & Help with solutions that include first checking SSL and DNS are set up properly, which they are as far as I can tell, and next suggest that Webflow might be miscategorizing the traffic that is going through Ezoic as bot traffic. They provide a list of solutions that webflow can implement to fix this, such as whitelisting Ezoic’s IP addresses.
I wrote webflows support about this over 36 hours ago, and I’m pretty disappointed to hear nothing back from them yet. Ezoic responded within seconds.
Am I likely to be able to hear anything from webflow on this, and even if I do will they implement one of these solutions? I would really like to solve this as soon as possible