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Payment error ( cant find cause )

Hi everybody,

Im working on a simple ordering website for a client but i’m stuck at the checkout. i tried to customize the ordering to the client (only pick-up & automatic form population) but everytime i try to procede from checkout i get

“payment error: Your payment could not be completed with the payment information provided. Please make sure that your card and billing address information is correct, or try a different payment card, to complete this order. Contact us if you continue to have problems.”

and i cant seem to find the cause of this error message, is there something i’m forgetting?

kind regards,

https://preview.webflow.com/preview/christmas-beta?utm_medium=preview_link&utm_source=dashboard&utm_content=christmas-beta&preview=cec38c3f20472cdf0cb323ce6ce69ce3&mode=preview

@retroview Sounds like mising billing informatiom Have you set your order check/payment info to use the setting to hide billing address??

yeah i’ve set it to hide billing info

Ok, dis it solve the problem?