I’ve repeatedly encountered an error message when trying to edit or replace photos on a webflow web page, and it’s escalating. Now I cant click on any image without getting this error (attached). Can someone help?!
Those kind of problems are sometimes occur because of a browser extension. I suggest you to open an incognito window, login to your account and see if the problem still occurs.
You should also send a bug report, so the Webflow team can look into it.
I’m not familiar with incognito, but I cleared my cache, restarted, closed windows, tried in Safari… I’ve been getting the same results for days now, despite all of my troubleshooting… Any other advice?
If you’re using chrome:
File -> New Incognito Window
Tried incognito, got the exact same error. Any other ideas?
Hi @mattfoley I’m happy to help look into this issue.
If possible, can you show us a screen cap of the issue? Maybe use https://www.useloom.com/
I’ll be standing by for your response.
The screenshot is in my first post on this thread. It happens any time I click on an image, for instance if i want to replace an image, i would click on an image and then click the replace button, but as soon as i click on any image, the whole thing shuts down and shoots me to that error message alert. Helpful?
A screen recording is what will help best to understand the problem.
The last video you shared doesn’t work