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Problem uploading files from Mac using Finder tags


#1

Hello!

When I try to upload some image in Webflow project by use tags in Finder I can't find any files under any tag. In same time my files under tags is available in common Finder window. How I can check this?

Thank you!

Google Chrome – Webflow Pfoject

Common Finder Window or Save As in any Google Chrome Tabs

This problem happened across all my Mac devices. And last few macOS versions. Now I use macOS Sierra.


#2

Have you checked if you are using the latest version of Chrome?


#3

Yes, I'm using the latest version of Chrome.


#4

Are you experiencing the same issue in Safari or any other browser?


#5

Hi there,

This sounds like some odd behavior, but I was unable to reproduce it.

Are you working off of a separate server? This can sometimes cause an issue with tags not appearing in Finder.

As a workaround you can open up a Finder window and drag the assets into the Asset Manager.

​Please let me know if this solves the problem :slight_smile:


#6

Yes, I've tried in Safari, same thing.


#7

I don't know whats is it))

Drag the assets doesn't work (tried in Safari).


#8

Sorry @Stas_Kibe I couldn't replicate the problem either. Hope you find out what is causing this issue.


#9

@Stas_Kibe This only happens in Webflow?
Can you upload the same files either from the finder or by drag and drop in other websites like Google, Facebook..?


#10

Thank you for trying that - I'm looking into it now with our team.

What sites are you seeing this issue occur in? When did it start occurring? Can you send me the site Read-Only links please?

Can you please try the following:
(1) Try to reproduce the error while being logged into Webflow using Incognito mode with browser extensions turned off: https://support.google.com/chrome/answer/95464?hl=en
(2) If the problem persists, please take a screenshot of your Console and send it to me: https://developer.chrome.com/devtools/docs/console

Thanks in advance and I'll be standing by for your response!


#11

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