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Project thumbnails are not accurate/updating


#44

i am experiencing issues with thumbnail as well. i have been for awhile.


#46

Hi guys,

is there still no fix being applied for the wrong thumbnail preview on the dashboard?
Being quite annoying especially when duplicating projects having all the same preview image.

Unpublishing / Republishing wont work, emptying my cache, force refresh…no luck at all.

Regards
Daniel


#47

Hi @Daniel_Schultheiss, yes, the issue with the thumbnails is still open. The Webflow team is looking at new methods to show the thumbnails. As soon as there is an update, I will update the post and let you know.

Thanks in advance.


#48

#49

My thumbnails aren’t updating either


#50

Same here. No thumbnails have updated in months.


#51

Thanks for posting these updates @Jeffrey_Gillespie and @tubes!

We are currently working on a solution for this that do two things:
-Ensure the thumbnail is accurate
-Ensure it is up to date with your project

​Thanks in advance for your patience on this.


#52

@PixelGeek @Brando @cyberdave In addition to the favicon and webclip why don’t you look at adding an option to upload a ‘project image’ (ex. project logo) in place of using the webflow generated thumbnail? It would really help de-clutter the dashboard. Having the field set so if there is an image uploaded it would overwrite the thumbnail would be ideal.


#53

@KProServices

That would be a cool feature to have for sure. If you want to get the conversation started around this feature request, please feel free to post about it in our Webflow Wishlist. :slight_smile:


#54

Will do. Even a toggle on the dashboard that gives us the option to draw on the OG image of the homepage would work.


#55

This would be quite an elegant solution. Even perhaps it should be the automatic default:
If there is and OG image for the homepage then use that over the automatically generated thumbnail.
After all if you are adding an OG image - that is how you want your page to be presented in thumbnail.


#56

This bug ticket was opened over a year ago! C’mon guys. Can we please get this issue resolved? I’m tired of seeing old thumbnails for my shiny new projects. This needs to get handled asap.


#57

Thank you for your feedback @zac @KProServices @iconCom we’re still working on a fix and will post an update as soon as this feature update is live. ​Thank you so much for your patience and understanding as we work towards a resolution. :bowing_man:


#58

Currently my projects don’t update thumbnail wise in the dashboard

These are two separate projects that I cloned from a template I made, both nearly full websites with vastly different colours, yet they appear like this. What’s the deal?

37

Muchos Gracias in advance :smile:


#60

if unpublishing and republishing doesn’t work, this may be part of a bug that we are actively looking into.


#61

Fixed the transition problem! the glitch is still there though as far as the thumbnail, not a big issue tho. Looking forward to the fix :slight_smile:


#62

Is there any update on this fix ? since i have the same issue and i’ve tried unpublish both projects first
Seems the email of the editor also isnt updated to my new email, is this the same bug ?


#63

my thumbnails are currently updating


#64