Hello everyone. Mildly infuriated here, but I just purchased a theme to use for a client site called “Natura” for $49. After purchasing and adding to my dashboard, I attempt to enter the site only to have the loading bar freeze at about halfway, then give me an error saying “Could not load index page DOM”.
Next, I tried entering the registration payment code on the “Purchases” from my email to the Webflow Creative Market, but alas, that just gave me an error page saying “This page cannot be found”.
I’m beyond frustrated because not only has webflow taken my money and given me a non-working page, but now I will have wasted a day of work due to the error. To make matters even better, they don’t even have a customer service number. I’ve sent an email so I’m waiting to see what they say, but I was wondering if anyone knows what I could do in the meantime. Thanks.