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Refund on account please

Hey People,

Less than an hour ago, I accidentally paid $144 for a year long basic plan. It was a complete accident. It’s lockdown and i’m not really in a position to pay that kind of money. I have emailed support, but, i thought i may get a quicker response on here!

Could someone please help.

I would sincerely appreciate it!

Best,

Okori

I have emailed support, but, i thought i may get a quicker response on here!

Unfortunately the support team who can help you out doesn’t monitor the community for these types of requests—most of the active users are customers like yourself—but typically support regarding account issues are a pretty high priority.

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No problem! Just figured I’d give you a heads up instead of having you wait around for a response here instead of via email.

Hope you get it sorted out quickly :v:

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