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[Resolved] Can't upload new assets


#1

When trying to upload new assets such as images or videos nothing happens. Tried clearing cache, switching browsers, everything.


#2

Also can’t upload new background videos. Please look into this ASAP, I need to finish a project this morning.


#3

Hi @Marcelo_Acosta

This might be related to the Publishing bug that we’re actively working on fixing now. If these issue persist after we push the publish issue fix, we’ll investigate further.

That said, are you seeing any errors in the Designer or the console? If yes, please take a screenshot of your Console and send it to me.

Any information that you can provide, can help us resolve the issue faster.

Thanks in advance for your patience and understanding as we investigate as solve these issues!


[RESOLVED] Can't upload new images in the asset manager
#4

No, there’s no errors… but now it’s suddenly working again! Thanks for the reply


#6