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[Resolved] Err_ssl_protocol_error


#1

Hi guys,

I am trying to connect a client’s Domain to a Webflow page I built. They used GoDaddy as the Domain provider; I updated the CNAME as needed by webflow. Also, webflow is saying that everything is connected (see image).

Yet trying to access the website gives me the browser error: ERR_SSL_PROTOCOL_ERROR

Does anyone know how I can fix this?!


The page is www.curativecannabis.ca

Thanks,

Doug


#2

Hi, I’m having the same issue. I just tried to visit my site and I get the same message. Need to get this site functioning tonight for a marketing event tomorrow!


#3

@Douglas_Fllrtn We had a temporary issue with our downstream provider issuing new SSL certificates, but it should be resolved now. I’m able to load https://www.curativecannabis.ca/ successfully.

@csdsja18 Could you please try reloading? Or include your domain name so we can investigate? Thank you!


#4

Perfect Vlad. Thanks!


#5

It’s back! Thanks so much Vlad, and Doug for starting the thread.


#6

I’m facing the same issue. Returning ERR_SSL_PROTOCOL_ERROR for www.koplus.co.uk.

DNS Seems to be fine: https://www.whatsmydns.net/#A/koplus.co.uk and https://www.whatsmydns.net/#CNAME/www.koplus.co.uk - showing as connected in the Webflow hosting dashboard.

Is there a solution for this @callmevlad?


#7

Hi @tomwye, there is a similar issue and out team is working to get that resolved, I will notify once that is updated.

Thanks in advance.


#8

Hi @tomwye, I was checking and on the domain www.koplus.co.uk is showing records for both the proxy.webflow.com and proxy-ssl.webflow.com servers, could you please remove the proxy.webflow.com cname record?

After doing that, check the site again.


#9

@cyberdave thank you! I had disabled the SSL in order to try and get the site online. Re-enabled and all seems to be working now. Was it an issue Webflow side or ours?


#10

Hi @tomwye, thanks, there was an issue with our downstream provider with the SSL certificates, it affected to a small number of projects. The issue is now resolved.

I hope this helps.