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[RESOLVED] Lightbox not adding images


#1

I added several lightboxes to my gallery page but now when I try to add new images to a lightbox it allows me to add a couple of images but then doesn’t allow me to add additional ones. When I attempt to add a new image using the lightbox settings it keeps adding the image-placeholder.svg image. Some lightboxes won’t allow me to add any new images. I’m just not able to consistently get the light box to add photos.

https://preview.webflow.com/preview/el-builders?preview=67c06a57dd62b5d2bed7c70c3df829b9


#2

Thanks for posting this, this definitely sounds like odd behavior.

I wasn’t able to see the behavior you are describing (GIF of what I see).

Can you please send me screenshots of the behavior you’re describing?

Can you please try the following:
(1) Try to reproduce the error while being logged into Webflow using Incognito mode with browser extensions turned off: https://support.google.com/chrome/answer/95464?hl=en
(2) If the problem persists, please take a screenshot of your Console and send it to me: https://developer.chrome.com/devtools/docs/console

Could you please let me know what browser version you’re using by sending me your information from this page?

There should be a small share link when you visit the page which you can send to me.

Thanks in advance!


#3

Brando, thanks for replying.

I tried adding photos to the lightbox using the incognito mode. It worked for about 6-8 photos and then stopped. I tried adding images to several of the lightboxes on my page but it would work for a few images and then stop.

When I try to add more images the “Choose Image” button does not highlight.

I’m sorry but I’m lost when you talk about using the console. I tried following some instructions from the link you sent but still makes no sense.


#4

I tried it on another computer. When I add an image from the assets I have no problem. But when I click Upload, and try to select an image that is where I’m not able to add the image.


#5

Now it appears as though it is an upload problem. When I click Upload, in the assets panel, I can select a photo from my computer but it doesn’t upload it.


#6

I figured out that it’s operator error.


#7

Hi @bobmagstadt

Thanks again for posting about this. Have you resolved this issue? Or is it still occurring?

​Thanks in advance, and I’m standing by for your reply.


#8

I have resolved the issue, thanks.


#9

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