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RESOLVED: Sub drop down menu within dropdown menu not working on mobile devices


#1

Hello, I appear to be having an issue with a sub-dropdown menu within a dropdown menu - I have 2 levels of navigation. It works ok on desktop but as soon as I try to link to the pages using the dropdown menu on a mobile or tablet the links don't work? Has anybody else experienced this as is there a bug fix? Thanks


RESOLVED: Dropdown Subdropdown link menu not working in mobile
#2

Hi @WFHelp_FF

Can you please share your Read-Only link :slight_smile:

Can you also share some screenshots/recordings of the behavior?

​Thanks in advance, and I'm standing by for your reply.


#3

Did you find an answer to your issue?


#4

Yes, this is not working for me either. The child menu opens outside and separate from the parent menu making it not visible once published.


#5

Hi @superevan,

take a look at my topic here, there the support says that they working on a solution.

best,
maurice


#6

Hi @superevan

Thank you so much for posting about this – This is definitely strange behavior.

This is an issue our team is aware of. We are currently working on it and we are hoping to have a fix for this very shortly.

Thanks in advance for your patience with this.


#8

Hey guys, I am also having difficulties with the child menu dropdown in mobile. I hope this will be resolved soon.


#9

I am having exactly the same issue on mobile, I would love this to be fixed as I use sub-drop down menus all the time


#10

Thanks for posting @danfox_foxy and @creatspot

Our team is still looking into this issue. I will post back here as soon as I have more info.

​Thanks in advance for your patience!


#11

@WFHelp_FF @Brando @jtk @superevan @creatspot @danfox_foxy

I got a workaround. With the following code snippet i got my menu to work. (live site)

  $('.dropdown-sub .dropdown-list-sub a').on('touchstart', function(e) {
    e.preventDefault();
    window.location.href = $(this).attr('href');
})

#12

Hi @WFHelp_FF @jtk @superevan @creatspot @danfox_foxy

We just pushed a fix for this issue. Links in nested dropdown menus should now work on mobiles.

Thanks again for your patience.


#13

A post was split to a new topic: Nested Dropdown opens automatically when I open parent dropdown


#14