Site not publishing on custom domain


#1

Is any one having an issue with publishing to your custom domain.
I update a form and the changes are only showing up on webflow.io hosting. I'm also using SSL with the custom domain.


#2

@ryanmadhorse this definitely sounds like odd behavior and could be due to your DNS settings not being configured correctly but is difficult to tell without a link to your custom domain.

What is your custom domain?

If you have SSL enabled, you should have the following DNS records:
2 A records:
@ → 34.193.69.252
@ → 34.193.204.92

1 CNAME record:
www → proxy-ssl.webflow.io

And if your setup is like this, then your www version of your custom domain should be your default domain and you have to publish your site to your custom domain after making these changes for them to go live appropriately.

Any extra A Records on your root domain or CNAME records on your www subdomain would cause conflicts and would need to be removed.

You can double check your public DNS records here: https://www.whatsmydns.net/


#3

Thanks Waldo
that was my first though But this site has be up for awhile so everything was setup correctly and I double check it.
I check it this morning and everything was updated on the custom domain. So I'm not sure if there is a cache issue with the domain or something. thanks for the reply :slight_smile:.


#4

@ryanmadhorse it sounds like it was a caching error which we're investigating as there was one other mention of this occurring: https://forum.webflow.com/t/webflow-io-and-custom-domain-publishing-differently/40697/7?u=waldo

I'll let you know as soon as there's more information, thank you very much for letting me know that the cache was purged though. If it happens again, please message me your site custom domain so that I can investigate further :bow:


#5

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