Hi there – Webflow made an update that will turns off the smooth-scroll feature on a published Webflow site if the user has
prefers-reduced-motion enabled on the browser or OS.
The goal here is to minimize harm as much as possible in excessive animations, in cases where users have set this setting on.
Can you check to see if the reduced-motion setting is turned on in your browser or OS? Try turning the setting OFF and confirm it works as expected.
On Mac: System Preferences > Accessibility > Display > Reduce motion
On Windows 10: Settings > Ease of Access > Display > Simplify and personalize Windows > Show animation in Windows
On Chrome: Load chrome://flags/#smooth-scrolling